Privacy
We respect your data. This page explains what we collect, why, and the choices you have.
Cartica ("we","us") is a Chicago‑based creative technology company. We collect only the information needed to deliver our services, improve the experience, and meet legal obligations. We do not sell personal information.
What we collect
The specific data we process depends on how you interact with us.
- Account & contact
- Name, email, company, role
- Communications
- Messages you send us and responses
- Usage & device
- Pages viewed, browser, general location
- Billing (if applicable)
- Billing name, email, and transaction metadata
Sensitive categories (e.g., health, precise location) are not collected unless you explicitly provide them and they are necessary for a project.
How we use your information
- Provide, maintain, and improve our website and services.
- Respond to inquiries and provide customer support.
- Send administrative messages (e.g., service notices, invoices).
- Analyze aggregate usage to improve performance and reliability.
- Comply with legal obligations and enforce our terms.
Cookies & similar technologies
We use essential cookies to make the site work and optional analytics to understand usage. You can control cookies through your browser settings. Where required, we will request consent for non‑essential cookies.
Data retention
We keep personal information only as long as necessary to provide services and meet legal requirements. When no longer needed, we delete or de‑identify it.
Your choices & rights
- Access, correct, or delete your personal information.
- Opt out of non‑essential communications.
- Opt out of sale or sharing of personal information (we do not sell data).
- Request a copy of your data in a portable format.
- Submit a complaint with a supervisory authority (where applicable).
To exercise these rights, contact us at privacy@cartica.co. We may verify your request to protect your account.
Third‑party services
We may use trusted providers for hosting, analytics, and payments. These providers process data on our behalf under contracts that require confidentiality and appropriate security.
Security
We use reasonable technical and organizational measures to protect personal information. No system is 100% secure; if we learn of a breach that affects you, we will notify you as required by law.
Children’s privacy
Our services are not directed to children under 13. If you believe a child provided us personal information, contact us and we will take appropriate steps to remove it.
International transfers
If you access our services from outside the United States, your information may be processed in the U.S. We take steps to ensure appropriate safeguards when data is transferred.
Changes to this policy
We may update this policy from time to time. We will post the updated version here and update the effective date. For significant changes, we may provide additional notice.
Contact us
Questions or requests? Email privacy@cartica.co or write to Cartica · Chicago, IL (South Loop).